Group Reservation Coordinator

The Signia by Hilton Atlanta is looking for a Group Reservation Coordinator to join their team! At the iconic Signia by Hilton Atlanta, we are seeking full-time Group Reservation Coordinator to join our team! This exciting new luxury hotel is the destination for upscale hospitality, imaginative dining, and world-class events. With the legendary Georgia World Congress Center as their backdrop, this 976-room property is showcasing soul of Atlanta in a whole new way!

The ideal candidate for this position will possess previous hotel guest services or reservation experience, as well as training with the Hilton specific reservation system (OnQ)!

Shift Pattern: candidates should be available to work Monday through Friday 8:30 am to 5:00 pm, some weekends/holidays as needed

Pay Rate: $21.00 per hour

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Group Reservation Coordinator, you would be responsible for collaborating with the sales, revenue and front office departments in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Processes group reservation information including rooming lists, suites, resumes and billing requirements
• Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office
• Processes reservation request calls as appropriate, assists internal and external customers
• Coordinates and implements department activities and projects
• Provides clerical support and assistance to management – special projects as needed

What are we looking for?

https://jobs.hilton.com/apac/en/job/HOT0C5F4/Group-Reservation-Coordinator-Signia-by-Hilton-Atlanta