Rooms Admin Assistant

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This 5-star resort is an award-winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin-starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas.

Join our team!

…as Rooms Admin at The Ritz-Carlton Abama Resort in Tenerife!!

Who we are looking for…

Are you passionate about ensuring operational excellence, supporting our Rooms Division team, and delivering flawless administrative coordination? As Rooms Admin, you will play a key role behind the scenes, ensuring that all room-related processes, documentation, and communications flow smoothly. If you are organized, detail-oriented, and thrive in a luxury, fast-paced environment, we would love to meet you!

Your responsibilities include…

• Provide full administrative support to the Rooms Division leadership team (Front Office, Housekeeping, Guest Relations).
• Manage and maintain departmental documentation, reports, schedules, and operational records.
• Coordinate internal communications between departments to ensure room readiness and guest satisfaction.
• Assist with payroll input, attendance tracking, and scheduling updates for Rooms Division teams.
• Prepare daily, weekly, and monthly operational reports.
• Support onboarding processes for new employees in the Rooms Division.
• Ensure compliance with The Ritz-Carlton brand standards in all administrative procedures.
• Liaise with external suppliers and manage orders for office supplies and departmental needs.
• Assist with guest inquiries when necessary, ensuring timely and elegant follow-up.
• Identify opportunities to optimize processes and contribute to continuous improvement.

What we expect from you…

• Previous administrative experience, ideally in hospitality or luxury environments.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Fluency in English and Spanish (additional languages are a plus).
• Proficiency in Microsoft Office and comfort with digital tools and reporting systems.
• Ability to maintain discretion and confidentiality.
• Flexibility, teamwork spirit, and a proactive mindset.
• Valid work permit in Spain.

What we offer…

• Attractive salary above market standards.
• Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents.
• Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort.
• Up to 75% discount on flights to Mainland Spain if you reside in Tenerife.
• Corporate benefits with discounts on leisure and travel.
• Special birthday gift.
• Experience the resort as a guest after one year of service – a unique opportunity!
• Extra pay.
• Innovative training programs and professional development opportunities.
• Growth possibilities within an international company.
• Complimentary meals in the employee dining room.
• Uniform and laundry included.
• Employee celebrations and events: outings, anniversaries, special weeks.
• Activities to contribute to the community.
• https://careers.marriott.com/rooms-admin-assistant/job/B8B8F69A0C5F3BB18ED7A591DBCE2951