Night Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Night Manager

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

 

Job Description

 

We are seeking a dedicated and experienced Night Manager to join our team at our prestigious hotel in Phu Quoc, Vietnam. As the Night Manager, you will play a crucial role in ensuring the smooth operation of our hotel during night-time hours, providing exceptional service to our guests and leading the night shift team.

  • Oversee and manage all aspects of hotel operations during the night shift
  • Ensure the safety and security of guests, staff, and property
  • Supervise and support the Front Office team and other departments as required
  • Manage guest inquiries, concerns, and complaints promptly and professionally
  • Implement and maintain strict procedures for cash handling, accounting, and banking
  • Monitor room availability and manage overbooking situations sensitively
  • Conduct night audit procedures and prepare daily reports
  • Supervise night lobby services, including car parking, portering, room service, and public area cleaning
  • Resolve disputes and ensure total guest satisfaction
  • Collaborate with other departments to maintain high standards of service and cleanliness
  • Train and mentor night shift staff to uphold the hotel’s standards and procedures
  • Respond to emergencies and make critical decisions when necessary

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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