JOB DESCRIPTION
Embassy Suites by Hilton Atlanta Buckhead is searching for a Guest Service Agent to join their team!
Shift Pattern: Full open availability is required including weekdays, weekends, and holidays between the hours of 7am – 11:30pm
Pay Rate: $15.75 per hour
What are the benefits of working for Hilton?*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back […]
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