Night Auditor

Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City. We are a bright, colourful and stylish hotel, with a vibrant and diverse culture of Heartists who work here with us.

Due to operational changes, we are looking for our next Part-Time Night-Auditor

As Night Auditor, you will undertake the following duties:

• Assist the Night Manager in cross checking and balancing work completed during the day
• Maintain accurate guest accounts
• Assist with night maintenance /cleaning and guest requests as needed
• Ensure all diary events, flats and specials are actioned
• Ensure an accurate cashiering balance is performed at the completion of shifts
• Ensure security procedures are maintained according to policy
• Liaise closely with housekeeping on information relating to rooms and lost property
• Ensure guest registration forms are completed correctly
• Ensure all account postings are accurate and necessary paperwork is completed.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night

Your experience and skills include:

• Full Australian Working Rights- this role is not available for sponsorship
• Service focused personality and the love of working through the night is essential
• Ability to work flexible schedule, including ability to work across a 7-day roster, including, weekends and public holidays, shift hours are from 11pm – 7am
• A good understanding of finance and accounting practices
• Prior experience working with Opera Cloud or a related system
• Proven ability to build and maintain good relationships with all stakeholders
• Multi-tasker that is highly organised, detail-oriented, and able to manage conflicting priorities
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• https://careers.accor.com/global/en/job/night-auditor-in-ibis-styles-brisbane-elizabeth-street-brisbane-aus-jid-78879