Housekeeping Office Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Housekeeping Office Coordinator

A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.

What will I be doing?
As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Office Coordinator will also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage the Housekeeping office
  • Receive all incoming calls and respond accordingly
  • Allocate room and task lists to team members
  • Ensure keys are issued in line with security procedures
  • Log and store all lost property after each shift; send lost property to guests in line with procedures
  • Manage guest requests and enquiries immediately
  • Ensure all relevant guest information is communicated to Housekeepers
  • Carry out administrative and IT duties
  • Organise and control extra duties and special tasks
  • Report all necessary maintenance daily and log all jobs
  • Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
  • Ensure that communication has been clear and consistent to all shifts
  • Control staff dry cleaning and guest laundry in and out of the department
  • Update system regularly to give maximum room return to the hotel/s active inventory
  • https://jobs.hilton.com/apac/en/job/HOT0C6A8/Housekeeping-Office-Coordinator

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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