IT Supervisor

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

ROLE: IT Supervisor – Rixos Hotels UAE

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our IT team working alongside a fantastic team.

As a IT Supervisor – Rixos Hotels UAE, you are the driving force behind our sales success. Collaborating closely with the Director of IT – GCC, you’ll lead a dynamic team, implement winning IT strategies. Join us in shaping the future of our company as we redefine excellence in IT!

WHAT IS IN IT FOR YOU:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:    

• You are responsible to assist the IT Manager in the operation of all computer hardware and / or software installation and maintenance.
• Serve as secondary contact for all servicing of computer PC hardware and / or software.
• Responsible for managing technology/asset life-cycle. Ensures that necessary equipment (PCs, servers, telecom-related etc.) is ordered and available.
• Accountable for disaster recovery and business continuity as it relates to technology.
• Foresees, identifies and resolves system(s)’ performance problems
• Ensures technology assets are secure and well-maintained in accordance with Rixos policies and standards
• Data Communication
• Installs, monitors, maintains telecommunications equipment including cabling and providing technical guidance as needed.
• Performs adds/moves/changes/deletions.
• Supports end-use company-provided mobile phone issues.
• Troubleshot high-speed Internet access problems.
• Escalates problems as appropriate through the IT Manager.
• Desktop Support
• Images desktops, installs new software applications, applies patches, maps drives to correct server/network.
• HARDWARE: Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.
• https://careers.accor.com/global/en/job/it-supervisor-rixos-hotels-uae-in-rixos-premium-dubai-jbr-dubai-united-arab-emirates-jid-79058