Sales Manager

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences.
• We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary food & beverage on property

As the Area Leisure Sales Manager, Hawaii you will oversee the Leisure Sales revenue production for all individually assigned and shared travel market segments/accounts (ex; wholesale leisure, travel agencies, consortia, local and national corporate, discount packages, tour series) for Fairmont Kea Lani, Maui and Fairmont Orchid, Hawaii Island.

What you will be doing:

• Identify and target prospective customers and new business from the above mentioned markets.
• Keep accurate records of potential customers and follow through on all potential business.
• Quote and negotiate consortia and wholesale leisure rates within established parameters.
• Develop and maintain ongoing relationships with key customers, industry leaders and Global Sales Offices.
• Prepare sales activity plans and production reports as required by the Directors of Sales & Marketing (Fairmont Kea Lani & Fairmont Orchid).
• Make local / regionals sales calls and attend industry events and tradeshows representing each property.
• Coordinate and/or participate in sites and FAMs as scheduled or required for each property.
• Plan & Schedule effective business trips and appointments within assigned markets.
• Build, plan and execute marketing and promotion plan for assigned accounts at each property.
• Provide all necessary contractual information for reservations & revenue management team to properly load rates for all key accounts.
• Participate in prescribed training and special projects.
• Actively participate in RevMax meetings with each property.
• Collect market and competitive intelligence to assess and implement rate strategies to achieve short and long term goals.
• Participate in on-line travel sites to ensure proper placement and maximum marketing opportunities as well as researching “last minute” travel sites to drive business.
• Manage marketing opportunities available with assigned accounts/segments, and work with each property’s Marketing department to ensure timely fulfillment within budgeted expense guideline.

Your experience and skills include:

• Bachelors Degree required, preferably in Hotel Management.
• Minimum of two (2) years hotel sales experience.
• Area/Multi-property sales is preferred.
• Must be able to speak, read, write and understand the English language.
• Must possess excellent communication skills, both verbal and written.
• Must have strong interpersonal and problem solving abilities.
• Must be PC literate with a proficiency in Microsoft Office programs.
• Must be results oriented, have a positive attitude and supportive team based approach towards the attainment of the resort’s short and long-term goals.
• Must be able to understand and interpret financial data.
• Must be available to travel and work flexible hours and days.
• https://careers.accor.com/global/en/job/area-leisure-sales-manager-hawaii-in-fairmont-orchid-hawaii-kohala-coast-united-states-jid-79147