Housekeeping Supervisor

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

Memorable experiences for our Guests and Colleagues are the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

Starting Rate: $24.00 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $28.76.

Job Duties Include:

• Ensure service excellence through inspections, VIP arrivals, and addressing guest concerns.
• Coach, train, and manage team performance, fostering a motivated and high-performing team.
• Oversee daily housekeeping tasks, maintenance reporting, and adherence to safety and cleanliness standards.
• Manage supplies, deep cleaning initiatives, and special projects such as renovations.
• Work closely with other departments to ensure efficiency, guest satisfaction, and smooth operations.

Your Skills & Qualifications:

• Proficiency in English (both verbal and written) is essential.
• High school diploma or equivalent preferred.
• Minimum of 1 year of supervisory experience in a hotel housekeeping environment.
• Strong training and coaching skills, with a proven ability to develop team members.
• Experience with Hotel Property Management Systems, specifically Oracle.
• Familiarity with Amadeus (HotSOS) Housekeeping Software is a plus.
• Proactive with a keen attention to detail and a commitment to high standards.
• Strong organizational, leadership, and communication skills.
• Ability to clearly convey information and ideas to others.
• Quick decision-making ability, with a capacity to evaluate and choose the best course of action.
• Ability to work effectively under pressure and in fast-paced, high-stress situations.
• https://careers.accor.com/global/en/job/housekeeping-supervisor-in-fairmont-banff-springs-banff-canada-jid-79644