The Team
As part of the global Wellness Team, which focuses on delivering transformative, personalized wellness experiences across Rosewood Hotel Group’s portfolio, this role contributes to the strategic development and integration of wellness offerings that reflect the brand’s A Sense of Place® philosophy. You will report directly to the Chief Operating Officer, collaborating closely with property MDs/GMs, design & project services, sales, marketing, and brand communications teams.
YOUR ROLE
As Vice President of Wellness, you will play a pivotal role in shaping and elevating Rosewood Hotel Group’s global wellness strategy. You will lead the development of innovative wellness concepts, facilities, and services that enhance guest experience, drive brand preference, and contribute to revenue growth. This role will champion excellence in design, delivery, and operations across all wellness touchpoints, ensuring alignment with the brand’s luxury positioning and cultural sensitivity.
HOW YOU’LL MAKE THE PLACE
- Lead initiatives to position RWHG as a global leader in wellness and lifestyle, driving brand differentiation and preference.
- Oversee the design and development of wellness facilities including gyms, spas, pools, resort recreation, and children’s areas.
- Guide service and performance standards across wellness areas, supporting properties in maximizing revenue and guest satisfaction.
- Collaborate with cross-functional teams and property leadership to ensure cohesive execution of wellness strategies and pre-opening support.
- Recommends and assists in ROI projections for wellness renovations, working with the operator and design & project services teams
- Identifies and develops wellness talent, both through internal and external resources
- Assists with on-site co-ordination pre-opening, and guides the wellness team through the pre-opening phase
- Gives input and direction to training needs across wellness areas, ensuring they are comprehensive and leading market trends
- Is a mentor to wellness team members and ensures that key personnel are actively integrated with the senior on property management team
- Assesses and reviews revenue streams across the properties wellness areas, providing support to ensure these are being maximised
- Assists hotels in the development of a marketing plan, working in conjunction with sales & marketing and brand communications, as necessary
SKILLS AND EXPERIENCE
- Minimum 10 years of luxury spa or wellness experience, with at least 5 years in a senior leadership role.
- Strategic mindset with strong business acumen and the ability to drive profitability and brand positioning through wellness.
- Exceptional interpersonal and leadership skills, with the ability to coach, mentor, and collaborate across all levels of the organization.
- Bachelor’s degree in Hotel Management or equivalent preferred; deep understanding of hotel operations and their interface with wellness.
