Serves as the manager on duty and directs daily casino operations. Position directs, trains and assists employees to serve guests and verifies that proper standards are followed. Verifies the highest levels of hospitality and guest service are provided while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Enforces policies and procedures to monitor and evaluate performance of personnel to verify casino operation in accordance with local gaming regulations.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in Casino Administration or related professional area.
OR
• 2-year degree from an accredited university; 1 year experience in Casino Administration or related professional area.
CORE WORK ACTIVITIES
Managing Casino Work, Projects, and Policies
• Supervises the scheduling, opening and closing of all table games, slot area and cashier operations.
• Manages for the integrity of all gaming activity and equipment in casino.
• Coordinates with Surveillance regarding the overall security of gaming and non gaming areas.
• Enforces established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.
• Liaisons with Lead Slot Technician on adjustments and repairs of games.
• Coordinates and implements casino work and projects as assigned.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
Maintaining Casino Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Verifies that profits and losses are documented accurately.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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