Events Sales Coordinator

Hilton Stockholm Slussen is recruiting for a Groups, Meetings & Events (GM&E) Sales Coordinator to join our team at the hotel. You will join an international organization with the possibility of an international career. Hilton is a global leading hotel company with over 9000 hotels in more than 100 countries. Hilton Stockholm Slussen is located with a view over the old town. In addition to the 289 guest rooms and large meeting & event facilities, we operate a bar and a restaurant.

As a GM&E sales coordinator, you will maximise revenue opportunities in the area of group reservations, conference and events by driving sales leads and increasing conversations. The GM&E Sales Coordinator will interact frequently with guests and customers with the intention of earning repeat and expanded business, as well as detailed event planning.

To thrive with us we see that you enjoy and want to:

• Receive and convert incoming enquiries to achieve targets and maximize revenue.
• Seek opportunities to increase sales and conversions within the Team.
• Manage an events schedule to maximize yield.
• Knowledge of different group segments (CMTG/SMRF/CONV/GT).
• Knowledge in Delphi FDC and OPERA hotel system.
• Focus on a consistently executed up-selling approach.
• Build strong relationships with customers to fully understand their needs.
• Execute high level of customer service.
• Ensure good communication and relations with other departments of the hotel to exceed guest expectations.
• Arrange and carryout Hotel show rounds. Strive to exceed guest expectations.
• Ensure the complete administration and execution of all planned events.
• Participate in hotel promotional activities.
• Control of invoices, payment and commission.

Qualifications – What are we looking for:

https://jobs.hilton.com/apac/en/job/HOT0C6EZ/Groups-Meetings-Events-Sales-Coordinator