General Manager

As the General Manager, you’ll lead Oaks Darwin Elan Hotel with vision and energy, driving profitability, operational excellence, and unforgettable guest experiences. You’ll inspire a high-performing team, foster strong stakeholder relationships, and ensure the hotel thrives as a premier destination.

• Drive strategic plans to maximise profitability and achieve EBITDA targets.
• Oversee daily operations, financial performance, and property presentation, including Food & Beverage.
• Manage budgets, cost control, and workforce planning for operational efficiency.
• Implement improvements across front office, housekeeping, and maintenance.
• Lead and develop a customer-focussed team aligned with Oaks Hotels & Resorts’ values.
• Deliver exceptional guest service, addressing feedback promptly and monitoring reviews.
• Build strong relationships with Body Corporate, Owners, and external stakeholders.
• Ensure compliance with licensing, legislation, and health and safety standards.
• Maintain high standards of property cleanliness and presentation.

We’re seeking candidates with:

• 5+ years of senior hotel/hospitality management experience, focussing on operations and profitability.
• Proven skills in budgeting, cost control, and revenue maximisation.
• Strong leadership to recruit, develop, and motivate high-performing teams.
• Exceptional communication to engage guests, staff, and stakeholders.
• Experience in guest relations and delivering high customer service standards.
• Proficiency in hotel management systems (e.g., CMS, PMS) and P&L analysis.
• Knowledge of Body Corporate and strata management processes.
• Strong organisational and time management skills for multiple priorities.
• Commitment to workplace health and safety compliance.
• Tertiary qualification in Hospitality or Business Management (preferred, not essential).
• Current RSA and relevant certifications (preferred).
• Flexible availability for varied shifts, including weekends and holidays.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

https://jobs.smartrecruiters.com/MinorInternational/744000102016180-general-manager?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8