DoubleTree by Hilton Alana – Waikiki Beach is looking for a Guest Service Agent (On Call). Located at the edge of Waikiki beach with the Royal Hawaiian Center, and Ala Moana Center within a mile. Enjoy fun perks such as discounted hotel room stays for you and your family WORLDWIDE!
In addition, you will find the Aloha spirit service throughout every corner of our property. Join our amazing team where we know that you’ll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!
Ideal candidate:
Ability to operate computer systems independently.
One year of quality customer service experience.
Shift Pattern: Varied (Union role) – AM PM Overnight. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.
Pay Scale: $30.64
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
