Front Desk Manager

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Front Desk Manager

Reporting to the Director of Guest Services, the Front Desk Manager is responsible for delivering the highest level of guest service while maintaining operational and brand standards across all areas of the Front Office Department.

What’s In It for You

• An inclusive, empowering, and positive workplace culture where people are at the heart of everything we do
• A fun and engaging work environment alongside passionate hospitality professionals
• Competitive starting salary of $72,000, with annual performance evaluations and compensation reviews
• Career development opportunities across our global portfolio
• Complimentary duty meal through our Colleague Dining Program
• TransLink monthly pass travel reimbursement
• Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
• Company-matched pension plan and eligibility to enroll in the Accor Group Registered Retirement Savings Plan (GRSP)
• Starting at 10 days of paid vacation per calendar year, increasing with length of service
• One complimentary hotel stay with breakfast for two through the BE OUR GUEST program
• Employee benefit card with discounted room and food & beverage rates at Accor properties worldwide
• Opportunity to work in a luxury hotel and a historic Vancouver landmark dating back to 1939
• Free learning programs through Accor Academies and discounted courses through eCornell
• Opportunities to give back through Corporate Social Responsibility initiatives

What You Will Be Doing

Guest Experience

• Coordinate Front Office operations to ensure seamless service and exceptional guest satisfaction
• Actively seek guest feedback and resolve concerns in alignment with our Mission Statement and empowerment philosophy
• https://careers.accor.com/global/en/job/front-desk-manager-in-fairmont-hotel-vancouver-vancouver-canada-jid-80819