Night Manager

Located in Kingscliff just south of the Gold Coast / Northern New South Wales border is home to some of Australia’s finest beaches and World Heritage listed National Parks. Ready to welcome you to paradise are Peppers Salt Resort &Spa and Mantra Salt Beach Resort. Across this dual brand, three property resort we offer a range of first – class dining experiences, with two onsite restaurants, highly sought after conferencing and event spaces, pool bars and more.

Why join the team at Peppers Salt Resort & Spa and Mantra Salt Beach Resort?

• Delicious Perks: 50% off staff meals and enjoy $2 coffees while you work
• Convenient Onsite Parking
• Adult Wages for ALL:Earn adult wages from age16 and above—a great opportunity to connect with new people and build lasting friendships
• Versatility & Growth:Gain valuable experience working across both Peppers Salt Resort & Spa and Mantra Salt Beach Resort in beautiful Kingscliff
• During your down time, head 20 minutes north to the Gold Coast or a quick drive south will see you in Byron Bay!

Purpose

As the Night Manager, you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel’s exceptional reputation.

Primary Responsibilities

• Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift
• Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries
• Manage the reception desk and oversee night audit and reporting procedures
• Uphold overnight property security standards
• Assist in preparing for the daytime team’s operations

Skills and Experience

• Previous experience in Night Audit and/or Accounts is highly valued, as this role can serve as a stepping-stone to various opportunities in operations or finance
• A positive demeanour and capable of working independently
• Hold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction audits
• Quick thinking, customer-centric trouble shooter with a proactive approach to crafting and delivering memorable guest experiences
• A keen eye for detail to ensure accurate daily revenue capture and reporting

https://careers.accor.com/global/en/job/night-manager-in-gunnamatta-avenue-2487-kingscliff-aus-jid-80811