Join our DoubleTree by Hilton Auckland Karaka Housekeeping team. We are looking for a motivated individual to take on the role of Room Attendant.
The Room Attendant cleans assigned guestrooms and keeps related room floors clean at all times during a shift, assisting guests with any questions they may have.
What will I be doing?
As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:
• Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
• Ensure that guests’ privacies are protected during service.
• Offer all possible assistance to guests and respond to guests‘ requests.
• Clean and replenish supplies for guestrooms according to standards and procedures.
• Does turndown service when required.
• Ensure master keys are kept secure at all times.
• Keep trolleys neat and adequately supplied.
• Maintain all equipment in good working condition.
• Keep linen room neat and in good order.
• Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
• Be courteous and professional at all times, delivering high quality service to guests.
• Maintain good working relationships with team members and all other departments.
• Ensure compliance of lost and found procedures.
• Take appropriate action to resolve guests’ complaints.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Adhere by the hotel’s policies and procedures, Hilton
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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