Director of Sales and Marketing

The Fairmont Chateau Lake Louise is a world class, bucket list destination in the heart of Banff National Park in the majestic Canadian Rockies.  Active well-being and access to nature is how we differentiate ourselves from our competitors. To live and work in a National Park while being part of a busy world-renowned hotel is a once-in-a-lifetime opportunity and our successful candidate will benefit from the uniqueness of the location while pursuing a fulfilling career. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard and play hard while enjoying the extraordinary benefits of residing in the Canadian Western Mountain Region!

WHAT IS IN IT FOR YOU

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

The Fairmont Chateau Lake Louise is seeking a motivated and dynamic Director of Sales and Marketing with proven leadership skills, creativity and a “can do” work ethic. This position is accountable for leading all aspects of Sales, Revenue, Conference Services, Marketing and PR and will be responsible for collaborating with departments in developing and implementing strategies to maximize sales, revenue, destination and product awareness through all segments. In terms of specialization, ideally our DOSM candidate will have a strong understanding of the Transient segment with a proven track record of creating and driving tactics to achieve results and have strong experience in overseeing marketing and digital activities.  The DOSM will be required to effectively support and lead sellers who are off property in conjunction with working closely with fellow DOSM’s within a Regional Sales Model for Canada’s Western Mountain Collection (CWMC) which is a collection of mountain resorts; the Fairmont Banff Springs, Rimrock Resort Hotel, Fairmont Jasper Park Lodge and Fairmont Chateau Whistler.  Further collaboration is additionally required with Fairmont/Accor corporate office and other local and domestic destination partners.

Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to, the following:

• Oversight of the day to day activities, strategic direction and development of our  Group Sellers, Conference Services as well as PR/Marketing teams.
• Work collaboratively with the Regional Director of Sales & Marketing and Canada’s Western Mountain Region DOSM’s to maximize the performance of both the Fairmont Chateau Lake Louise and the region as a whole.
• Strategies implemented will be a combination of regional and hotel initiatives to drive performance in all market segments – Group, Transient and Tour.  This role will be involved in both efforts while responsible for maximizing all revenue opportunities for Fairmont Chateau Lake Louise (FCLL).
• Communication is critical for this role as it relates to the implementation of S&M initiatives to drive revenue, ownership communication, reporting, sharing of best practices, and stakeholder management of our Regional Sales and Marketing team members.
• A desire to work collaboratively with others in a complex but highly rewarding structure is critical for the successful candidate in this role.
• https://careers.accor.com/global/en/job/director-of-sales-and-marketing-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-81439