Mantra Broadbeach on the Park is nestled in the heart of Broadbeach located within walking distance to the light rail and overlooking Victoria Park with a vast dining hub and its feet. The property consists of one, two and three bedroom apartments for guests to experience. A stones-throw away from Pacific Fair Shopping Centre where you can shop till you drop or find the perfect spot on the beach to relax, play beach sports and more on your days off!
Purpose
As a Public Area Supervisor, you are the unsung hero of our Housekeeping Team! On a daily basis, you oversee the achievement of keeping our shared spaces exceptionally clean and focusing on the little things. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, while happily engaging and helping guests with any questions or requests they may have.
Primary Responsibilities
- Lead a diverse team to ensure the property always looks its best, inside and out
- Foster team motivation and growth by providing guidance and training to enhance their skills
- Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
- Expertly handle specialised equipment and chemicals with safety in mind
- Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
- Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
Skills and Experience
- A sharp eye for detail and previous leadership experience in Housekeeping
- Your communication style is warm and welcoming, making both guests and team members feel at ease
- Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
- You enjoy collaborating with colleagues from various backgrounds
- Willingness to not only lead the team but to also work alongside them to ensure their success
- Reliable transportation and availability to work a variety of shifts including weekends, evenings and public holidays
Accor Benefits
- ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays
- Learn Your Way – Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network – With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities – We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
https://careers.accor.com/global/en/job/public-area-supervisor-in-2685-gold-coast-hwy-4218-broadbeach-au-jid-81473
