Public Area Attendant

Mercure Serpong Alam Sutera

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment, and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure traveler.

Discover Alam Sutera, well known as the best town for cycling and jogging with a green and healthy environment. Explore the culinary indulgence, entertainment, and shopping experiences, such as Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.

• Clean and maintain all public areas of the hotel, including lobby, corridors, elevators, restrooms, restaurants, offices, and back-of-house areas.
• Ensure cleanliness, tidiness, and hygiene standards are consistently met.
• Clean floors, carpets, glass, furniture, and fixtures in public areas.
• Empty trash bins and dispose of waste properly.
• Replenish supplies in public restrooms (toilet paper, soap, hand towels, etc.).
• Report any maintenance issues, safety hazards, or damages to the supervisor.
• Handle guest requests politely and professionally when encountered in public areas.
• Follow hotel SOPs, safety, and hygiene regulations at all times.
• Support housekeeping operations during peak periods or special events.

• Minimum education: High School or equivalent.
• Previous experience as a Public Area Attendant or Housekeeping is an advantage.
• Willing to work shifts, weekends, and public holidays.
• Physically fit and able to perform cleaning duties for long hours.
• Detail-oriented, responsible, and well-groomed.
• Able to work independently and as part of a team.
• Good attitude and basic communication skills.