Director of Rooms

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director of Rooms

Additional Information: This hotel is owned and operated by an independent franchisee, Equinox Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY
Marin Hilltop Hotel is undergoing a bold transformation into a Tribute Portfolio Hotel — Marriott’s collection of upper-upscale, design-forward boutique hotels. With renovations underway and a grand relaunch planned for January 2026, we are redefining the guest experience to reflect the vibrant and sophisticated spirit of Marin County.
Functions as the strategic business leader of the property’s Rooms Operations. Areas of responsibility include Front Office, Housekeeping, and Engineering. Works with department heads to develop and implement departmental strategies and ensures execution of brand service strategy and brand initiatives.
Director of Rooms ensures Rooms Operations meet brand standards, exceed guest expectations, support associate engagement, and maximize financial performance. This role contributes to property-wide strategies that deliver products and services aligned with Tribute Portfolio and Marriott International standards, while providing a strong return on investment for ownership.
This position reports directly to the General Manager.
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CORE WORK ACTIVITIES
Managing Rooms Operations
• Oversees day-to-day operations of Front Office, Housekeeping, and Engineering departments.
• Ensures compliance with Marriott and Tribute Portfolio brand standards.
• Maintains effective quality assurance, room inspection, and service recovery processes.
• Partners with Engineering to ensure preventative maintenance and timely resolution of guestroom and facility issues.
• Oversees inventory management, supplies, and linen programs.
• Supports renovation- and CAPEX-related operational initiatives as applicable.
Managing Guest Experience
• Reviews guest satisfaction results (GSS, online reviews) and leads corrective action plans.
• Responds to and resolves guest concerns and escalations.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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