GROUP CONFERENCE & EVENTS COORDINATOR

We are looking for a passionate and driven Conference & Events professional who enjoys leading a team of like minded professional to create exceptional customer experiences.

In this role you will be responsible for dealing with all types of businesses and audiences who need to arrange a conference or event at NH Hotels from start to finish you will be involved with the sales process from the initial quote, contract and coordinating the event.

The role includes the following responsibilities:

• Facilitate all elements of the event planning process for all events as required, including but not limited to Banquet Event orders, contracts, invoicing, vendor liaison and internal departments
• Qualify each event proposal, accepting those which match availabilities and are in line with conference marketing and strategy plan
• Assist with promotional ideas to improve the event planning and implementation process
• Implement and send out specials in a timely manner and when required
• Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, ensure appropriate décor (florals, linens, color schemes, etc.) to meet the quality expectations of NH Hotels.
• Actively promote restaurant, events and conferencing facilities in line with annual strategic marketing plan
• Maintain a strong understanding of the hotel property and its food and beverage features to actively sell to clients

Working with Others:

• They always try to anticipate and exceed the needs of customers and colleagues
• They use their own initiative and good judgement to solve problems in a calm and efficient way
• They enjoy working with others to achieve common goals.  They volunteer as required to ensure the success of the team
• They act with personal professionalism and integrity at all times

Taking Responsibility:

• They always conduct business honestly and fairly.  They keep sensitive information confidential.
• They can prioritise their workload effectively and be organised and structured at work
• They manage their time and pay attention to detail.  They know their jobs, and are able to work without close supervision.
• They display a positive attitude, even under pressure.  They personally check their work to ensure its accuracy

Delivering Results:

• They are committed to meeting and exceeding all performance standards
• They constantly look to develop their own professional skills and abilities
• They perform job tasks in line with established policies and procedures
• They always try to provide a top-quality experience to all our guests

Hospitality Diploma / Equivalent

Hospitality Certificate / equivalent qualification

Computer literate

Conferencing & Events Experience

Excellent Verbal & writting communication Skills