The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Job Description
Key Responsibilities:
- Provide first-level technical support to users for hardware, software, and network-related issues.
- Install, configure, and maintain computer systems, printers, and peripheral devices.
- Assist with user account creation, access management, and password resets.
- Support the setup and maintenance of email accounts, shared mailboxes, and system permissions.
- Perform regular system updates, antivirus checks, and data backups.
- Log, track, and resolve IT service requests through the helpdesk system.
- Troubleshoot network connectivity problems and escalate complex issues to higher-level IT staff.
- Assist with the installation and maintenance of POS, Opera, and other business applications.
- Maintain inventory records for IT equipment and ensure proper documentation.
- Provide on-site support for meetings, events, and system rollouts when required.
- Ensure adherence to IT policies, data security standards, and company protocols.
- Coordinate with vendors or external support teams when needed.
- https://careers.accor.com/global/en/job/it-assistant-in-queen-elizabeth-2-dubai-united-arab-emirates-jid-81081
