Catering Sales Manager

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Catering Sales Manager

As Catering Sales Manager, you are an ambassador for the exceptional dining and event experiences at Fairmont Century Plaza. Reporting to the Director of Sales & Marketing & Director of Event Sales & Services, you will be primarily responsible for selling and servicing private dining room events and partial and full restaurant buyouts, while collaborating closely with restaurant leadership, culinary teams, and hotel partners to exceed client expectations. This role will, from time to time, support broader hotel catering sales initiatives as business needs evolve.

What you will be doing:

• Sell and service private dining room events and full partial and restaurant buyouts, including corporate, social, and special occasion events, in alignment with business strategy.
• Develop and execute targeted sales strategies to achieve and exceed assigned revenue goals.
• Act as the primary point of contact for clients from initial inquiry through event execution, ensuring a seamless and elevated guest experience.
• Qualify leads, conduct site visits, and create customized proposals that reflect client objectives and Fairmont Century Plaza brand standards.
• Network internally and externally to generate new business and cultivate strong relationships with repeat and prospective clients.
• Partner with Restaurant Leadership, Executive Chef, and Food & Beverage Director to create profitable, competitive menus and event experiences tailored to private dining and buyout business.
• Prepare and maintain accurate and timely written documentation including, but not limited to: event proposals, contracts, Banquet Event Orders (BEOs), resumes, and Opera Sales & Catering system updates.
• Coordinate closely with operations teams to ensure clear communication of event details and flawless execution.
• Maximize revenue opportunities through strategic upselling of food, beverage, and ancillary offerings.
• Ensure accuracy of billing, banquet checks, and final invoicing; conduct post-event bill reviews as required.
• Participate in relevant meetings including but not limited to Operations Briefings, BEO Meetings, Sales Meetings, Menu Tastings, and Client Planning Meetings.
• Collaborate with the broader sales team to support hotel-wide initiatives and, where appropriate, assist with catering sales opportunities beyond restaurant venues.

Your experience and skills include:

• University/College degree in a related discipline preferred.
• https://careers.accor.com/global/en/job/catering-sales-manager-in-fairmont-century-plaza-los-angeles-united-states-jid-84158