Housekeeping Coordinator

Signia by Hilton La Cantera Resort & Spa is hiring Housekeeping Team Members to support the overall cleanliness, comfort, and presentation of our luxury resort. Housekeeping plays a critical role in delivering an exceptional guest experience across guest rooms, public areas, laundry operations, and back-of-house spaces.

Team members may assist with room cleaning, public area maintenance, linen and laundry services, inventory support, and other housekeeping-related duties. We’re looking for dependable, detail-oriented individuals who take pride in their work and enjoy being part of a collaborative hospitality team.

What will I be doing?

As a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner
• Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports
• Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members
• Respond to emergency calls and monitor the alarm system
• Coordinate office traffic
• https://jobs.hilton.com/apac/en/job/HOT0CAEN/Housekeeping-Coordinator-Signia-by-Hilton-at-La-Cantera-Resort-Spa