Key Responsibilities:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee […]
Job Description – Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to. – Takes responsibility for the duties and tasks assigned to the role, ensuring […]
Job Description Create 100% guest satisfaction by providing the “Yes I Can!” experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Give personal attention, take personal responsibility and apply teamwork when providing guest service. Listen with empathy, find solutions and follow through when resolving guest’s problems. Assume responsibility to […]
Job Description Achieves customer satisfaction and rooms revenue goals by supervising Front Office employees Is proficient in all Front Office procedures Utilizes supervisory skills and motivation to maximize employee productivity and satisfaction Recommends to Front Office Manager how to improve guest service and efficiency in Front Office operations Supervises and participates in the prompt […]
Job Description Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to. Takes responsibility for the duties and tasks assigned to the role, ensuring that all […]
