Assistant Manager

Located in Kingscliff just south of the Gold Coast / Northern New South Wales border is home to some of Australia’s finest beaches and World Heritage listed National Parks. Ready to welcome you to paradise are Peppers Salt Resort &Spa and Mantra Salt Beach Resort. Across this dual brand, three property resort we offer a range of first – class dining experiences, with two onsite restaurants, highly sought after conferencing and event spaces, pool bars and more.

Why join the team at Peppers Salt Resort & Spa and Mantra Salt Beach Resort?

• Delicious Perks: 50% off staff meals and enjoy $2 coffees while you work
• Convenient Onsite Parking
• Adult Wages for ALL:Earn adult wages from age16 and above—a great opportunity to connect with new people and build lasting friendships
• Versatility & Growth:Gain valuable experience working across both Peppers Salt Resort & Spa and Mantra Salt Beach Resort in beautiful Kingscliff
• During your down time, head 20 minutes north to the Gold Coast or a quick drive south will see you in Byron Bay!

Purpose

As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.

Primary Responsibilities

• Take the helm and guide the hotel’s day-to-day operations with expertise
• Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shift

Skills and Experience

• Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
• Proficiency in using reservation and property management systems is a plus
• Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
• Masterful in the art of both the written and spoken communication
• Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

 Accor Benefits

• ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays
• Learn Your Way – Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• https://careers.accor.com/global/en/job/assistant-manager-in-bells-boulevard-2487-kingscliff-aus-jid-84903