At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Behind every seamless group arrival, conference, tour series, and wedding is disciplined credit management and revenue protection. As Credit Manager, you safeguard the hotel’s financial integrity through precise invoicing, structured credit control, and proactive collection practices. Your work ensures that revenue is not only earned — but secured.

Start Date: April 2026
Contract Type: Full-Time
Pay Rate: $65,000 – $68,000 per year, dependent on experience

Key Responsibilities 

Credit Control & Collections 

• Ensure accurate and timely invoicing of tours, FITs, conferences, and weddings as per contract
• Oversee prompt collection of all accounts, including advance deposits, cancellations, and prepaid accounts
• Maintain Aging of Accounts Receivable within acceptable levels using effective and professional collection methods
• Maintain Guest Ledger and Deposit Ledger accuracy
• Process credit applications and establish appropriate credit limits in accordance with hotel credit policy

Revenue & Client Liaison 

• Liaise with Sales & Conferences on estimated revenues and deposit schedules
• Participate as the Accounting representative in pre-conference meetings with clients
• Respond to guest inquiries and resolve billing discrepancies thoughtfully and professionally
• Reconcile assigned AR accounts and complete month-end tasks, including group commission calculations

Leadership & Governance 

• Train and mentor the Accounts Receivable Generalist, providing structured coaching and performance guidance
• Conduct monthly credit meetings with Accounting, Senior Management, Front Office/Reservations, Banquets, and Sales
• Contribute to and implement departmental operational improvement initiatives
• Ensure full adherence and compliance with corporate and local SOPs
• https://careers.accor.com/global/en/job/credit-manager-in-the-rimrock-resort-hotel-banff-banff-canada-jid-85050