Overnight Risk Management Officer

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Overnight Risk Management Officer

Company Description

 

WELCOME TO SWISSÔTEL CHICAGO

Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.

At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!

Be Bold, Be Inspired, Be You.

 

Job Description

 

WHAT YOU WILL BE DOING:
You are friendly, detail-oriented and love the rush of solving problems and being there in times of need. Helping other is your purpose in life, and it just so happens you’ll be doing just that in an award-winning hotel.

  • Responsible for the Health and Safety of all hotel guests and colleagues
  • Providing warm, friendly and helpful service
  • Full understanding and executing all aspects of the life safety system (i.e. Fire, Evacuation, Bomb Threat, Emergency Medical Procedures, etc).
  • Abiding by and enforcing all hotel policies and procedures and working with hotel         management to correct of any violation of said policies when possible
  • Reporting any violations which have not been corrected or cannot be corrected        immediately
  • Documenting, Filing and Reporting all incidents occurring within the hotel and conduct a full investigation of all said incidents.
  • Demonstrating ability to effectively deal with colleagues and guests, utilizing diplomacy to defuse anger and collect accurate, detailed information
  • Patrolling assigned areas to ensure only hotel colleagues, guests and visitors are on property
  • Responsible for all Lost and Found procedures
  • Ensuring package pass procedures are followed for all hotel items leaving the hotel
  • Enforcing key control policy, including all sign-in/out procedures and to conduct key inventory at the beginning and end of each shift
  • Any other tasks that may be assigned
  • https://careers.accor.com/global/en/job/overnight-risk-management-officer-in-swissotel-chicago-chicago-united-states-jid-85220

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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