Housekeeping Coordinator

Waldorf Astoria Orlando is looking for a Housekeeping Coordinator to join the Housekeeping Team!  

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. 

Want to learn more? Hotel Website, Facebook, Instagram 

Classification: {Full-Time} 

Shift: Various – must be available weekdays, weekends, and holidays. 

Pay Rate: The pay rate for this role is $18.74 and is based on applicable and specialized experience and location. 

What will I be doing?

As a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner
• Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports
• Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members
• Respond to emergency calls and monitor the alarm system
• Coordinate office traffic
• Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed

What are we looking for?

https://jobs.hilton.com/apac/en/job/HOT0CCDF/Housekeeping-Coordinator-Waldorf-Astoria-Orlando