Spa Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Spa Receptionist

Company Description

 

The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo’s attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel’s unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 

Job Description

 

  • Greet guests warmly and professionally upon arrival, answering any initial inquiries.
  • Schedule and confirm appointments, ensuring accuracy and availability.
  • Provide information about spa services, packages, and promotions.
  • Handle guest requests and inquiries promptly and efficiently.
  • Address any guest concerns or complaints with professionalism and empathy, seeking resolution.
  • Build and maintain strong relationships with guests to foster loyalty.
  • Manage the reception area, ensuring it is clean, organized, and well-stocked.
  • Answer and direct phone calls professionally.
  • Process payments and handle cash transactions accurately.
  • Maintain accurate records of appointments, guest information, and daily transactions.
  • Assist with inventory management of spa products and supplies.
  • Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.
  • Assist therapists with guest check-in and check-out procedures as needed.
  • Promote spa memberships, packages, and special offers.
  • Provide information about spa events and promotions.
  • Assist with the development of marketing materials as needed.

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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