Security Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.

About the Role

As Security Manager, you will support the overall safety, loss prevention, and emergency preparedness of the hotel, ensuring the protection of guests, employees, and property. Working closely with hotel leadership team, you will supervise daily security operations, maintain regulatory compliance, and uphold the discreet, refined atmosphere that defines Four Seasons.

Your role will be central in creating a secure environment that enables a seamless and welcoming guest experience.

What You Will Do

• Oversees the Security contractor by interacting exclusively with the external company’s representative, avoiding any risk of unlawful interposition and ensuring a positive and constructive relationship.
• Supervise and coordinate all daily security tasks, related to guests complains, safety, loss prevention and internal operations.
• Assist in developing, implementing, and maintaining emergency response, crisis management, and business continuity procedures.
• Ensure compliance with local security laws, fire safety codes, and regulatory standards.
• Maintain effective relationships with local authorities, emergency services, and relevant external partners.
• Monitor risk management programs, conduct security inspections, and review incident reports to identify areas for improvement.
• Support hotel-wide, awareness initiatives, and onboarding programs.
• Organize and facilitate local mandatory safety/security training.
• Uphold the highest levels of confidentiality, professionalism, and discretion at all times.
• Assist leadership in fostering a culture of safety and service excellence within the security team.

What You Bring

• Degree or diploma in Security Management, Law Enforcement, or a related field.
• Knowledge of national security regulations, fire safety codes, and emergency procedures.
• Training and qualification that certifies the role of safety trainer, in accordance with Italian regulations.
• Minimum 3–5 years of experience in hotel or resort security, including supervisory responsibility.
• Experience in luxury or ultra-luxury hospitality environments, with a strong understanding of guest expectations for discretion and comfort.
• Strong leadership and problem‑solving abilities, with the capacity to perform well under pressure.
• High integrity, cultural sensitivity, and the ability to handle confidential information appropriately.
• Proficiency with MS Office, access control systems and incident management tools.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Fluency in English and Italian and legal permission to work in Italy.

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Employee Discount for stays at any Four Seasons worldwide.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.

Schedule & Location

• Full-time position based at Hotel Danieli, Venice.
• Flexibility to work weekends and holidays as needed.
• You must possess the legal right to work in Italy and have fluency in English and Italian.
• https://careers.fourseasons.com/us/en/job/REQ10372712/Security-Manager