Marketing & Public Relations Manager

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What’s in it for you?

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
• The opportunity to have fun at work alongside passionate hoteliers
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Complimentary duty meal in our colleague dining room
• Complimentary hotel stay for two through our BE OUR GUEST program
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
• 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
• Eligibility for additional earnings through our Incentive Program
• Salary starting at $70,000 annually, commensurate with experience

Marketing & Public Relations Manager

Through your passion and motivation, you oversee the hotel’s marketing, brand identity and communications. This is a full-time salaried position based on-site at Fairmont Vancouver Airport.

What you will be doing:

• Produce, maintain and communicate marketing plans, calendars and tactics to support the department’s strategic direction and its role in achieving wider business goals and objectives
• Report on overall effectiveness of hotel marketing and public relations campaigns and contribute to hotel debriefs for future learning and improvement
• Serve as brand steward, maintaining brand standards and providing oversight across the business on adherence to our brand positioning
• Oversee creative development and design for all marketing activities (including but not limited to copy writing, photo management and graphic design for email newsletters, websites, advertising, hotel collateral and restaurant menus)
• Manage content updates fairmont.com, fairmont-vancouver-airport.com, globeyvr.com and other third party sites
• Oversee the hotel’s social media strategy including: content, posting schedule, engagement metrics, reputation management and paid campaigns
• Lead photo/video shoots, including sourcing suppliers, planning, creative direction and on-set guidance
• Manage annual budget, monthly forecast and accruals for expenses related to marketing and public relations
• Support Food & Beverage team and other departments with planning of seasonal events and product launch/activations
• Work with revenue management to determine need periods and support with tactical marketing
• Work with operations to develop new and unique offerings to enhance the guest experience, drive revenue and create new stories
• Liaise with partnership agencies to ensure maximum exposure for the hotel (Visit Richmond, Destination Vancouver, Destination BC, YVR, etc.)
• https://careers.accor.com/global/en/job/marketing-and-public-relations-manager-in-fairmont-vancouver-airport-richmond-canada-jid-87002