Rooms Operations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Rooms Operations Manager

Job Description

 

Reporting to the Director of Front Office, your responsibilities and essential job functions include but are not limited to the following:             

  • Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging service
  • Provide leadership while fostering a compassionate, collaborative work environment
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Maximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practices
  • Responsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/security
  • Ensure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelines

 

Qualifications

 

Your experience and skills include:

  • Service focused personality is essential and previous leadership experience required
  • Prior experience working with Opera or a related system
  • Detailed oriented, strong business acumen, highly organized
  • Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
  • Lead the department in the absence of the Director of Front Office
  • Ensure seamless operation of the hotel as the Manager on Duty, handling concerns, problem-solving, disturbances, special requests and any other opportunities that may arise.
  • Provides managerial support for Reception, Royal Service, and Guest Services in the daily operational duties for these areas
  • Consistently offer professional, friendly and engaging service
  • Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
  • Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
  • Train supervisors and fulfill training role in the absence of the trainerhttps://careers.accor.com/global/en/job/rooms-operations-manager-in-fairmont-san-francisco-san-francisco-united-states-jid-87180

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Housekeeping Houseperson

Job for: Locals

At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued. Pay Rate: $18.92/hour Position Type: Permenant Start Date: May 2026 Job Duties […]

Canada

Houseperson

Job for: Locals

What’s in it for you? An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do The only luxury hospitality group to be awarded Great Place to Work® Canada The opportunity to have fun at work alongside passionate hoteliers The opportunity to live, work and play across the world through […]

Canada

PM Room Attendant

Job for: Locals

As a Turndown Attendant at Fairmont Hotels & Resorts, you play a key role in creating a warm and inviting atmosphere for our guests during the evening hours. You are responsible for providing turndown service in guest rooms, ensuring comfort, cleanliness, and personalized touches that reflect Fairmont’s luxury standards. Your attention to detail and discreet […]

Canada

Public Area Attendant – Housekeeping

Job for: Locals

The Public Area Attendant is responsible for maintaining cleanliness and ensuring the overall presentation of the public areas of our luxury hotel. This role is vital to the overall guest experience, ensuring that guests feel comfortable and welcome. Pay Rate: $19.48 Position Type: Permanent Start Date: March 2026 Job Duties Include: Clean, sanitize, and maintain the public areas […]

Canada

Room Stylist

Job for: Locals
Vietnam

Add Your Heading Text Here