Spa Attendant (Male)

The Spa Attendant ensures the guests experience is up to the standards of the brand by dealing with them directly and addressing the details behind the scenes to go above and beyond their expectations. Their objectives include assisting guests with spa related information, giving them personal attention, anticipating their needs and being an escort to the appropriate facilities. Outside of guest service, their role is to keep the Spa and Fitness Center clean, neat, stocked and organized at all times.

What you will be doing:

• Consistently offer professional, friendly and engaging service.
• Maintain complete confidentiality in all guest matters in accordance with company policy.
• Be on time for shift and maintain consistent, regular attendance record.
• Prepare yourself for each shift with proper sleep, uniform, grooming standards, snacks or meals for breaks to get you through your shift, etc.
• Wear a smile (when appropriate) while interacting with all guests in person or on a telephone call with them.
• Attend departmental meetings and trainings as scheduled.
• Follow and adhere to all policies and standards, memos and posted information.
• Clock in and out accurately, and follow break-time/lunch guidelines.https://careers.accor.com/global/en/job/spa-attendant-male-in-fairmont-century-plaza-los-angeles-united-states-jid-87290