Hotel Security Services

A rewarding opportunity has emerged at the Rimrock Banff, Emblems Collection, for a Hotel Security Services team member to join our Security department.

At the Rimrock, we create more than luxury experiences, we create moments that move people.
Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart.

Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

www.rimrockcareers.com

$21.00 hourly

At the Rimrock, safety and security are essential to the experience we provide for our guests and team members. As part of our Hotel Security Services team, you will help ensure a safe, welcoming, and secure environment across the property. Through proactive monitoring, quick response to incidents, and a strong commitment to service, you will play a key role in protecting people, property, and the reputation of the hotel.

Key Responsibilities

Safety & Security Monitoring

• Conduct regular foot patrols throughout the hotel, staff accommodations, and surrounding property.
• Monitor security systems and surveillance cameras to identify potential safety or security concerns.
• Observe, report, and follow up on any suspicious activity or safety hazards.
• Ensure all access points, locks, and restricted areas remain secure.

Emergency Response

• Respond promptly and professionally to emergencies, including fire alarms, medical incidents, disturbances, and potential threats.
• Provide first response support for medical emergencies until external emergency services arrive.
• Assist with evacuations and emergency procedures when required.
• Maintain calm and effective communication during crisis situations.

Incident Reporting & Investigation

• Document incidents, observations, and actions taken through clear and accurate written reports.
• Assist in investigating incidents, complaints, or disturbances involving guests, colleagues, or visitors.
• Support follow-up actions and corrective measures as required.

Property & Guest Support

• Assist guests and colleagues with safety concerns, directions, and general inquiries.
• Provide escorts for guests or staff when required.https://careers.accor.com/global/en/job/hotel-security-services-in-the-rimrock-resort-hotel-banff-banff-canada-jid-88117