Housekeeping Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Housekeeping Coordinator to join the team.

The Role of Housekeeping Coordinator:

As a Housekeeping Coordinator you will be responsible for facilitating a smooth transition for departmental requests. You will work closely with Reception and Floor Housekeepers for Room status updates and completes administrative duties as directed.

What you’ll do:

• Answer the Housekeeping Office telephone and handle guest and team member requests professionally
• Take and relay messages accurately and promptly
• Monitor and assign tasks using internal request systems (e.g., HotSOS)
• Coordinate room status updates with Reception and Floor Housekeepers
• Perform administrative duties as directed by the Housekeeping leadership team
• Support the team in maintaining high standards of cleanliness and guest satisfaction

What you bring:

• 1–2 years of experience in a similar role
• Excellent communication skills in English, both written and spoken
• Ability to multitask and manage multiple priorities effectively
• Strong computer skills; experience with Opera and HotSOS is a plus
• Legal right to work in the UK
• Immaculate personal presentation
• A passion for customer service and a proactive approach to anticipating guest needs
• All candidates must possess the Right to Work in the UK