Rising Fan – Rooms

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Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Rising Fan – Rooms

Mandarin Oriental, Guangzhou is looking for a Rising Fan – Rooms to join our Front Office team.

Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for crafting time-enriching experiences that transform the ordinary to the exception and guests to fans.

Located in Guangzhou’s Tianhe CBD and designed by tonychi studios, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include Two MICHELIN Stars Jiang by Chef Fei, MICHELIN-Selected Restaurant Ebony, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

 

About the job

Each year Mandarin Oriental, Guangzhou selects a number of promising, passionate young hoteliers to become our Interns or Management Trainees in selected departments within the hotel. The programs provide intensive training for some of the top students studying in the hotel schools across the globe.

The program provides aspiring students with a unique opportunity to develop and to learn from leading hospitality professionals.

 

As Rising Fan – Rooms, you will responsible for the following duties:

  • Ensure Legendary Quality Experience (LQE) standards are fully implemented, maintained and executed throughout the department to meet and exceed guests’ expectations and accountable for achieving the goal of Guest Loyalty and Satisfaction Survey (TrustYou) and Mystery Shopper (LQA), also to maintain FORBES 5 star hotel rating.
  • Support, create and promote a climate of enthusiasm; maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect and colleague commitment for achieving the goal (Colleague Engagement Survey) of the department as well as the hotel. Ensures departmental practices are compliant with company policies and legal requirementshttps://careers.mandarinoriental.com/jobs/rising-fan-rooms-guangzhou-guangdong-china-64bfbdf5-7115-4f8e-beef-ba7adf48b5e5

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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