Housekeeping Coordinator

Four Seasons Hotel London at Park Lane is looking to recruit a Housekeeping Coordinator to join the team.

The Role of Housekeeping Coordinator:

As a Housekeeping Coordinator you will be responsible for facilitating a smooth transition for departmental requests. You will work closely with Reception and Floor Housekeepers for Room status updates and completes administrative duties as directed.

What you’ll do:

• Answer the Housekeeping Office telephone and handle guest and team member requests professionally
• Take and relay messages accurately and promptly
• Monitor and assign tasks using internal request systems (e.g., HotSOS)
• Coordinate room status updates with Reception and Floor Housekeepers
• Perform administrative duties as directed by the Housekeeping leadership team
• Support the team in maintaining high standards of cleanliness and guest satisfaction

What you bring:

• 1–2 years of experience in a similar role
• Excellent communication skills in English, both written and spoken
• Ability to multitask and manage multiple priorities effectively
• Strong computer skills; experience with Opera and HotSOS is a plus
• Legal right to work in the UK
• Immaculate personal presentation
• A passion for customer service and a proactive approach to anticipating guest needs
• All candidates must possess the Right to Work in the UK