Lobby Host

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Lobby Host

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

 

Job Description

 

As Lobby Host, you’ll own the guest journey from arrival to departure — ensuring every moment feels considered, calm, and exceptional.

Your responsibilities will include:

  • Preparing for daily VIP arrivals, including room allocations, amenities, and special requests
  • Ensuring VIP mise-en-place is perfectly prepared (welcome drinks)
  • Handling VIP check-in and check-out efficiently, discreetly, and professionally
  • Personally escorting VIP guests to their rooms
  • Accurately updating guest information in the system following check-in
  • Providing warm, attentive, and responsive service to all guests at all times
  • Resolving guest requests and complaints swiftly by coordinating with relevant departments
  • Maintaining strong knowledge of hotel rate codes, packages, segmentation, and discounts
  • Staying in continuous contact with guests to proactively manage any issues or special needs
  • Making daily courtesy calls to VIP rooms and selected guests
  • Ensuring front office areas are clean, organised, and guest-ready at all times
  • Monitoring hotel occupancy, VIP movements, groups, and functions
  • Re-announcing VIP room details to Housekeeping and F&B teams
  • Checking departure details for current and upcoming days
  • Arranging special touches such as bouquets, cakes, and cards for guest anniversaries and birthdays
  • Inspecting VIP rooms after amenities are placed
  • https://careers.accor.com/global/en/job/lobby-host-in-rixos-phu-quoc-island-vietnam-phu-quoc-vietnam-jid-82477

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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