Resort Assistant Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Resort Assistant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi An

 

 

AAbout the role

Oversees Front Office operations and serves as the Manager on Duty in the absence of senior leadership. Supervises team members responsible for guest arrival and departure processes, and also actively participates in these duties. This includes greeting and registering guests, explaining accommodation details, verifying payment methods, and handling check-outs while reviewing and clarifying billing statements. Responds promptly and professionally to a wide range of guest requests by accurately understanding their needs and offering personalized recommendations to enhance their experience, all in alignment with Four Seasons’ service standards.

 

What you will do

– Manages the staff at the Front Desk. Interviews, trains, and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.https://careers.fourseasons.com/us/en/job/REQ10375464/Resort-Assistant-Manager

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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