Event Services Manager

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Reporting to the Director of Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following:

• Event planning and servicing of contracted Weddings, Catering Events and Group Files.
• Consistently offer professional, friendly and engaging service.
• Organize wedding, catering & convention booking files and maintain accurate activities within files consistently.
• Obtain/confirm all event-related information (to include, but not limited to event specifications, event timelines, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with client
• Organize/compile and distribute group resumes, catering and conference agendas, event orders, floorplans, etc. to all operating partners accurately, and in a timely manner.
• Monitor event logistics and execution, ensuring adherence to client expectations, contract obligations, brand standards and profitability goals
• Drive satisfaction through creative problem solving and proactive service delivery.
• Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department.
• Yield sleeping room block and function space, ensuring optimization of financial return/performance.
• Forecast banquet & catering food & beverage by group with target of 3% accuracy.
• Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes.
• Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated.
• Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
• Conduct any/all site inspections as required. Able to handle inquiries.
• https://careers.accor.com/global/en/job/event-services-manager-in-fairmont-scottsdale-princess-scottsdale-united-sta-jid-90214