Signia by Hilton La Cantera Resort & Spa is a luxury Hill Country retreat featuring 140,000 sq. ft. of event space, a full-service spa, multiple pools, championship golf, and diverse dining options. Located just 20 minutes from San Antonio International Airport and near attractions like Six Flags Fiesta Texas, it offers a premier destination for both leisure and events.
We are seeking an Event Manager to join our team. This is a great opportuntiy to detail out amazing events at our beautiful resort!
What will I be doing?
The Event Manager will be responsible for servicing corporate and convention groups with attached guestrooms. This role will manage a diverse mix of programs, ranging from small groups to large conventions, including resort buyouts with peak nights up to 496 rooms. In addition, the position may support select social events without guestrooms, as assigned. The primary focus of this role is the planning, coordination, and execution of corporate and convention group events.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• Organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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