Assistant Outlet Manager (F&B)

We are seeking a dynamic and experienced Assistant Outlet Manager (F&B) to join our team in Sepang, Malaysia. As a key member of our food and beverage management team, you will play a crucial role in ensuring smooth operations, maintaining high-quality customer service, and supporting the overall success of our outlet.

• Assist the Outlet Manager in overseeing daily operations of the F&B outlet.
• Lead and motivate a team of food service staff, ensuring high performance and customer satisfaction.
• Manage inventory, place orders, and control costs to maximize profitability.
• Ensure compliance with food safety regulations and maintain a clean, safe working environment.
• Handle customer inquiries, feedback, and complaints professionally and efficiently.
• Assist in menu planning, pricing strategies, and implementing promotional activities.
• Monitor and analyze sales data, preparing reports for upper management.
• Support staff training and development initiatives.

• 2-3 years of experience in F&B management or a supervisory role.
• Proven leadership skills with the ability to motivate and manage a diverse team.
• Strong customer service orientation and problem-solving abilities.
• Proficiency in inventory management and cost control.
• Knowledge of food safety regulations and best practices.
• Excellent communication skills in English; knowledge of Bahasa Malaysia is a plus.
• Diploma in Hospitality Management, Business Administration, or related field preferred.
• Familiarity with Malaysian cuisine and local food service trends.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Adaptability to work in a fast-paced, dynamic environment.