Pool Concierge

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.

As a Seasonal Pool Concierge, you will be greeting, escorting, assisting guest at the pool, accommodating them with towels and lounge chairs while maintaining a friendly, courteous and efficient operation. To prepare beverages for guests following recipes and guidelines for preparation, presentation and accountability in a cost efficient manner. To ensure compliance with all liquor laws in the preparation, serving and consumption of alcoholic beverages in the pool.

What you will be doing:

• You consistently offer professional, friendly and engaging service
• To uphold the Fairmont Century Plaza values and mission statement while performing positional responsibilities.
• To adhere to company policy and procedures, as stated in the company handbook.
• Consistently offer professional, friendly and engaging service
• Interact with arriving and departing guests while exceeding guest expectations
• Working liquor, beer, wine and cocktail knowledge
• Prepare beverages following Accor and Fairmont Hotels and Resorts recipes and guidelines for preparation.
• Greeting guests, escorting them to the lounge chairs, while assisting them throughout their time at the pool.
• Preparing alcoholic and non-alcoholic cocktails while taking, and delivering food and drinks orders.
• Oversee the cleanliness and the daily upkeep of the pool area while maintaining cleanliness and organization of bar prep area and bar
• Control bar costs, and waste while complying with liquor laws
• https://careers.accor.com/global/en/job/seasonal-pool-concierge-in-fairmont-century-plaza-los-angeles-united-states-jid-90538