Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Suzhou is an upcoming luxury urban resort set on the east bank of Jinji Lake, within Suzhou’s emerging Central Business District. Scheduled to open in 2027, the property has been designed as a low‑rise lakeside sanctuary surrounded by landscaped gardens, parks, and waterfront walkways, while offering direct access to nearby commercial and retail areas.
The hotel will feature 146 elegantly crafted guestrooms and suites, many with private balconies overlooking Jinji Lake and Suzhou’s skyline. Guests will enjoy a selection of dining experiences including three restaurants, a lounge, bar, and cakeshop, along with al fresco options set within tranquil garden spaces.
About the job:
The Director of Rooms is responsible for leading all Rooms Division operations across the hotel, including Front Office, Housekeeping, Concierge, Guest Relations, Guest Services. Reporting to the Hotel Manager, this role is responsible for delivering exceptional guest experiences, driving commercial performance, developing high-performing teams and ensuring operational excellence across all aspects of the guest journey, from arrival through departure.
As Director of Rooms, you will responsible for the following duties:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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