Recepcionista

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Recepcionista

POSITION SUMMARY

 

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

  • Technical or university studies in Hospitality, Tourism, Business Administration, or a related field (preferred).
  • Previous experience in hospitality or customer service in similar positions (preferred).
  • Fluent spoken and written English (required) to assist international guests.
  • Strong customer service orientation and a positive, service-minded attitude.
  • Excellent communication skills and professional interpersonal manners.
  • Ability to work effectively as part of a team and under pressure.
  • Basic computer skills and familiarity with hotel management systems (OPERA) (preferred).

 

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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