Groups Assistant Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Groups Assistant Manager

Discover Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.

At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.

Inspiration, Recognition & Reward

As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred-rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.

Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a culinary leader within a culture that celebrates excellence, individuality and ambition.

 

Job Description

 

Bonjour! Step into a role where precision meets personalised service, and every detail shapes an exceptional group experience. As our Groups Assistant Manager within Reservations, you will play a pivotal role in curating seamless stays, from the very first enquiry to the final departure.

With a meticulous eye for detail, you will create and manage group bookings with care and accuracy, overseeing rooming lists, arrivals, dining arrangements, deposits, and final numbers, while ensuring all information is complete and up to date.

Working in close harmony with Front Office, Housekeeping, Food & Beverage, and Porter teams, you will ensure every group requirement, special request, and contractual detail is thoughtfully executed, delivering a cohesive and elevated guest journey.

You will prepare and share refined, standardised reports that keep all departments aligned and informed, while maintaining a forward-thinking approach, monitoring group performance, identifying key demand periods, and uncovering opportunities to optimise revenue and enhance outcomes.

Your expertise in Opera and attention to detail will ensure all records, billing arrangements, and commission processes are maintained with precision and integrity.

A natural relationship builder, you will nurture connections with clients, PCOs, suppliers, and partner hotels, fostering trust and loyalty that inspires repeat business. You will also support the growth of new opportunities, assisting in the qualification of group leads and identifying thoughtful ways to elevate each booking through tailored enhancements and upselling.

With a strong sense of accountability, you will manage payments, cancellations, and no-shows in line with hotel policies, ensuring all communications and contracts reflect the highest brand standards.

Above all, you bring grace and organisation to every task, balancing daily administrative responsibilities with ease, while supporting the team and leadership with professionalism, care, and a commitment to excellence.

https://careers.accor.com/global/en/job/groups-assistant-manager-in-sofitel-sydney-darling-harbour-sydney-australia-jid-91239

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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