Housekeeping Executive

Prime Function:

• Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same
• Ensures cleanliness and hygiene standards in all areas of the hotel
• Ensures adherence to company and hotel policies by all departmental employees
• Plans the organization of work within the department, including assignments, time schedules and vacations
• Ensures all relevant documentation and records
  are updated and complete
• Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Interact with guests and personnel of the hotel in an efficient and friendly manner.

• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Conduct on-going training and coach all the employees and ensure to maintain records.
• Conduct briefing for Housekeeping Attendants.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Guides and advises EHK on key performance indicators of employees in the department and ensures measurement of the same
• Ensures adherence to company and hotel policies by all departmental employees

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

Administration:

• Daily closing stock of housekeeping store
• Prepare store requisitions and draw items for general store
• To update pending maintenance list
• To monitor the performance of desk
• https://careers.accor.com/global/en/job/housekeeping-executive-in-novotel-imagicaa-khopoli-khopoli-india-jid-90169