Houseperson

Why work at Fairmont Waterfront?

• Sustainability and community commitment – recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
• Empowering Women in Leadership – More than 50% of leadership team including Executive Level, are women
• Celebrating Diversity – our team represents over 60+ countries, fostering an inclusive and global community
• Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
• Generous perks – Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
• Comprehensive Benefits – through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
• Dining Discounts – Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
• Exclusive Experiences – One free stay through our Be Our Guest Program
• Full rate of pay $32.18 per hour following 90 days of service

*full-time and part-time permanent status colleagues

At Fairmont Waterfront, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

What you will be doing:

Reporting to the Director, Housekeeping responsibilities and essential job functions include but are not limited to the following:  

• Consistently offer professional, friendly and engaging service
• Ensure Housekeeping departmental standards are followed
• Maintain cleanliness of public areas, including but not limited to guest corridors, lobby, Health Club and restrooms.
• Support the housekeeping team by removing dirty linen, and collecting garbage and recyclables from guest rooms.
• Ensure laundry and housekeeping closets are stocked and organized.
• Clean and maintain back-of-house areas to ensure a tidy and safe work environment.
• Respond promptly to guest requests related to housekeeping, including delivering extra towels, bedding, or amenities.
• Assist with the delivery and pick-up of guest items as needed.
• Assist with deep cleaning tasks, including carpet shampooing and moving furniture.
• Collaborate with the housekeeping team to ensure high standards of cleanliness and guest satisfaction.
• Report maintenance issues or safety hazards to the appropriate department.
• Assist in room turnovers, ensuring rooms are properly stocked with amenities and linens.
• Handle lost and found items and assist with documentation and storage.
• Perform other duties as assigned by the Housekeeping Manager or Supervisor.https://careers.accor.com/global/en/job/houseperson-full-time-in-fairmont-waterfront-vancouver-canada-jid-92050